Get & Keep More Profitable Clients

In today’s uncertain economy, the only thing that will guarantee your continued success is your ability to attract and retain loyal and profitable clients. Our client development programs can help. What’s more, these programs are priced on value, quality and results. There is no down side risk to you at all…only upside reward.

A. For Individual Lawyers

Our Client Development Program for Attorneys will help you strategically (how to get where you want to go, branding your practice, aligning with your values and interests, developing a clear plan and system, etc.), and tactically (what marketing methods to use, how to utilize your existing assets, what tactics will be easy to implement, and a plan and system that works on autopilot, etc.). We will collaborate with you to discover new and dynamic business development ideas to get more clients, gain more visibility and distinguish your practice from the competition. If you’re serious about your future, this program is for you.

B. For Law Firms

Our Client Development Program for Law Firms helps law firm leaders in the development of business and marketing plans that will ensure you achieve your financial and strategic objectives.  This may include review all current marketing collateral, website analysis, organizational redesign, improvement of existing business development methods, capitalize upon new business and cross marketing opportunities, associate and partner training, work with marketing and PR team for increased positive coverage, enhance client communications with key messaging and expansion of client and revenue base.

C. Client Ambassador Program

Research shows that having a single person accountable for client satisfaction increases profits over 40%!! Several progressive firms like Reed Smith, Orrick Herrington and Stanislaw Ashbaugh have already jumped on this idea, knowing full well that marketing officers or managing partners cannot objectively fill this role.

For firms that really want to exponentially increase their revenues, our Client Ambassador Program, which is priced on a retainer or project basis, will include:

• Review all client contact points to stimulate improvements
• Obtain client feedback to monitor satisfaction and service levels
• Expand new business opportunities
• Train employees on service excellence
• Bring client insight to decision making process
• Address client concerns, dissatisfaction and problems
• Proactively help your clients solve more problems
• Help prioritize marketing initiatives to reduce costs
• Ensure attorneys and clients “match up” to create attorney-client chemistry
• Implement a client reactivation campaign
• Champion firm successes and value proposition to clients and the market
• Conduct transaction and litigation post closing review and analysis
• Resolve billing and service-related disputes
• And much more!

Get the Help You Need to Get and Keep
More Profitable Clients

Whatever program you choose, our consulting programs will ensure you:

• increase your revenues and profits
• reduce marketing costs
• lower client attrition
• multiply your referrals
• liberate yourself from problem clients
• expand your impact and sphere of influence...and
• increase profits over 40%!

Thank you.
Cole Silver, Esquire
The Client Ambassador

P. S. If you’d like to learn more, sign up on our email list to the left and we'll send you a free report and expert interview. For a free consultation, just contact me at 609-306-8098 or cbsilver@yahoo.com.

P.S.S. 10% of the proceeds we receive go to various children's organizations.

Client Remarks

"Cole brings years of legal and practical experience to the table. His insight is engaging and very informative. Polished and powerful."Lee L. Sheppard, Esquire
Maynard, Cooper & Gale, P.C.

"Despite being a state judge, I also maintain a private law practice. Over the past 10 years, Cole had provided unique and dynamic ways to grow my practice. He recently provided me a marketing plan for a new area of interest I want to take my firm. He is a true professional."Honorable C. Catherine Jannerone

"As both in-house and outside counsel, Silver understands how General Counsels think--and what they want."
J. Daniel Hull
HULL MCGUIRE PC

"Cole is engaging and very pleasant to work with. He clearly understands how important marketing is to a lawyer's career success."
Lisa Landy, Esquire, Shareholder  
Ackerman Senterfitt

"Working with Cole is an elevating experience. His insight and client focus result in a stellar product. I recommend working with him."
Catherine Alman MacDonagh, JD, President
Legal Sales and Service Organization

"Cole is a master at the art of eliciting thoughtful and fascinating dialogue to get at the core of an issue."
Arnie Herz, Esquire
http://www.legalsanity.com/

"From Cole's questions and feedback, it's clear he understands what clients want and how they should be treated. His insights and comments reflect an obvious passion for great client service."
Chip R. Bell, President
The Chip Bell Group

“Cole clearly understands the client relationship and the importance of a lawyer becoming the client's trusted advisor.”
Alf Nucifora
Nucifora Consulting Group

"Cole's proactive advice increased our sales closure rates by 35%, enhanced our human resource activities, reduced our overall legal exposure, and provided the leadership we needed to implement our business plan."
George Deehan, CEO
Sunset Financial Resources

"While at Advanta Bank Corp., Cole served as our General Counsel with distinction and a high degree of success. Cole's legal and management skills are highly regarded and he is skilled at providing advice to senior management and staff members on various legal matters in an efficient and business like manner. Cole is a trustworthy and highly regarded General Counsel. I often sought out his counsel on many different issues and found it to be invaluable.
Charles Podowski, CEO
AAA Auto Club Insurance Agency

"Cole is a big-picture guy who is also able to roll up his sleeves and get the job done. He commands high respect, not only for his legal skills, but also for his business acumen and his character. Cole's advice to me personally was also invaluable and his commitment to the highest standards is without question. I know Cole to be a first rate advisor and General Counsel."
Curt Welling, President and CEO
AmeriCares

"The best thing I can say about Cole is that he is a “true business partner”. He is a businessman, lawyer and statesman who knows how to manage and influence people. He is trustworthy, highly skilled and a true leader."
Kenneth Turner, Senior Vice President
Key Bank